Tech, AI, and Fintech Innovations Klarna takes foot off AI gas as CEO acknowledges importance of human customer serviceBy The NewsMay 8, 2025 After aggressively pursuing an AI-driven workforce reduction strategy, Klarna is rowing back and hiring customer service employees in an acknowledgment…
Tech, AI, and Fintech Innovations Klarna hits 11 million UK customersBy The NewsMay 6, 2025 Swedish BNPL giant Klarna has crossed 11 million active customers in the UK and has doubled its merchant base in…
