In October 2024, Central 1 Credit Union, the Canadian firm empowering financial institutions and credit unions, announced that it would be winding down its digital banking services leaving many small and medium Canadian credit unions needing a new digital services provider.
Filling this gap, Plumery, a digital banking experience platform for customer-centric banking and Aequilibrium, a Canadian digital transformation firm, have announced a new partnership. Working together, the firms will enable credit unions to securely share infrastructure while maintaining data isolation and customised experiences, significantly reducing both implementation costs and ongoing operational overhead.
As Central 1 winds down its widely adopted Forge and Member Direct platforms, the National Digital Banking Working Group (NDBWG) consortium has been actively seeking alternatives that align with credit unions’ collaborative nature and unique requirements. By partnering together, Aequilibrium and Plumery will help credit unions navigate this transition to alternative digital banking providers.
Plumery and Aequilibrium will showcase their collaboration at the upcoming Canadian Credit Union Association National Conference (CCUA) between 11-14 May, 2025.
“Our Digital Success Fabric was designed specifically as a true cloud-native SaaS solution for institutions of this size,” said Ben Goldin, founder and CEO of Plumery. “This approach democratises access to sophisticated financial technology previously available only to larger institutions with substantial IT resources.”
Adrian Moise, founder and CEO of Aequilibrium, added: “We simplify banking by designing and implementing integrated digital experiences—from public websites to digital banking platforms—that balance standardisation and differentiation, strengthen each credit union’s unique identity and community impact.
